Returns & Exchanges
Store Credit Only. We do not offer refunds. If you need to return a purchase, please send it to the address below and we will issue a Gift Card to the email address originally used to place the order. Then, the Gift Card can be used to re-purchase the item or size desired.
Return Mailing Address:
Frontier Western Store
5880 Goodman Road
Olive Branch, MS 38654
Customer Service Telephone: 1-800-314-5030
If an error was made on our part, or if you believe the item to be defective, please give us a call or e-mail and we will be certain to remedy the error. :)
Local customers may bring any item purchased online directly to the store if desired for an even quicker exchange.